Our commitment
VoiGu, Inc. is committed to ensuring that our mobile apps and website are usable by the widest possible audience, regardless of ability or device. Accessibility is not a feature we add at the end — it's a constraint we design and build with from day one.
We aim to provide a calm, friendly, and inclusive experience that respects how people actually use technology, including with assistive tools.
Standards we follow
VoiGu is designed and tested to meet or exceed:
- WCAG 2.1 Level AA — the Web Content Accessibility Guidelines published by the W3C.
- EN 301 549 — the European accessibility standard for ICT.
- Section 508 of the U.S. Rehabilitation Act, where applicable.
- iOS Human Interface Guidelines for accessibility, including VoiceOver, Dynamic Type, and Reduced Motion.
- Android Accessibility Guidelines, including TalkBack and content scaling.
Accessibility features across VoiGu
Color & contrast
- All body copy and button text meets WCAG AA contrast (4.5:1 minimum) against its background. Large text and icons meet 3:1.
- State is never communicated with color alone — icons, shape, position, and microcopy reinforce success, error, and progress states.
- Lessons are designed to be color-blind safe; the green/red correct/incorrect pair is always paired with a check or cross icon.
- A high-contrast theme is available in Settings → Display.
Typography & readability
- Body text starts at 16px and respects your operating system's text-size settings.
- On iOS, content scales with Dynamic Type; on Android, it respects the system font scale.
- Lines wrap to comfortable widths; we balance headlines for readability.
- A dyslexia-friendly font option is in active development (planned for 2026).
Touch targets & motor accessibility
- All interactive elements meet a 48×48pt minimum touch target.
- Generous spacing prevents accidental taps.
- Drag-and-drop interactions (e.g., sentence builder) include tap-to-select alternatives.
- Time-limited exercises can be paused or extended in Settings → Accessibility → Lesson timing.
Motion & animation
- We honor the system Reduce Motion preference. When enabled, transitions, parallax, and confetti are disabled or replaced with simple fades.
- Auto-playing media is avoided; videos and audio are user-triggered.
Screen readers & assistive tech
- The mobile app is fully labeled for VoiceOver (iOS) and TalkBack (Android), with logical reading order and meaningful descriptions.
- The website uses semantic HTML, ARIA where appropriate, skip-to- content links, and visible keyboard focus rings.
- We test with NVDA, VoiceOver, JAWS, and TalkBack on supported platforms.
Notifications
Lesson reminders can be set to a quiet time of your choosing. We never send notifications between 10 PM and 7 AM in your local time zone. Streak alerts include text — they're not communicated by sound or color alone.
Mobile app
- Full support for iOS VoiceOver, Switch Control, AssistiveTouch, and Voice Control.
- Full support for Android TalkBack, Select to Speak, and Switch Access.
- Haptic feedback for correct/incorrect answers (configurable in Settings → Sounds & Haptics).
- Captions and transcripts are available for all native VoiGu video content.
Website
- Full keyboard navigation, including a visible focus ring on every interactive element.
- A skip-to-content link appears on focus at the top of every page.
- Headings follow a logical, sequential order so screen readers can navigate by structure.
- Forms include labels, autocomplete hints, and error messages announced to assistive tech.
- Page titles and document language attributes are set correctly for translation tools.
Voice & audio features
Speaking practice is a core part of VoiGu, and we know not everyone can — or wants to — use a microphone.
- Every voice exercise has a Skip button that does not penalize you. We never gate progress on speaking ability.
- Visual indicators accompany audio prompts (waveforms, captions, transcripts).
- Slow playback is available on every native audio clip.
- Sign-language video supplements are in active development for select language pairs.
Known limitations
We're honest about where we're still working:
- Some legacy lesson illustrations lack alternative text. We are back-filling alt text on a rolling basis.
- Live AI conversation mode does not yet support TalkBack/VoiceOver inline transcription. A captions-only mode is in beta.
- Some third-party embedded content (e.g., YouTube videos in blog posts) follows the third party's accessibility behavior, which we don't directly control.
If something specific isn't working for you, please tell us — we treat accessibility issues as bugs, not feature requests.
Testing & ongoing work
Accessibility is reviewed throughout our development process:
- Automated checks (axe-core, ESLint a11y plugins) run on every pull request.
- Designers and engineers test with screen readers and keyboard navigation as part of every release.
- We run formal accessibility audits at least annually, with an independent third-party reviewer, and act on the findings.
- We invite users with disabilities into product research; if you'd like to be part of these sessions, email accessibility@voigu.com.
Feedback
We want to hear from you. If you encounter an accessibility barrier or have a suggestion for improvement, please contact us — we treat every report as an opportunity to do better.
- Email: accessibility@voigu.com
- In the app: Settings → Help → Report an issue
- On the web: Help Centercontact form, with the “ Accessibility” category selected.
We aim to acknowledge feedback within two business days and resolve accessibility issues within 30 days where reasonable. More complex issues are tracked publicly so you can follow progress.
Alternative formats
Need this Accessibility Statement, our Privacy Policy, or our Terms in a different format — large print, audio, plain language, or a specific language? Email accessibility@voigu.com and we'll send it to you free of charge.
Contact
VoiGu's accessibility team is here to help.
- Email: accessibility@voigu.com
- Postal: VoiGu, Inc., Attn: Accessibility, 548 Market Street #94109, San Francisco, CA 94104, USA